Privacy Policy

This policy governs how Wine Store Orbeliani (“we”) processes a customer’s personal data when you use the site and place an order. By using the site you agree to this policy.

While you order and use the site, we may collect:

• Identity and contact details — name, surname, phone, email;
• Delivery information — address and extra instructions;
• Order history — products purchased, amount, date;
• Technical payment data — transaction status (we do not store the full card number);
• Technical data — IP address, browser type, cookies, and activity on the site.

Your data is used:

• to process the order, deliver it, and provide the service;
• to communicate with you — order status, confirmation, answers to questions;
• to meet legal obligations (including the age restriction);
• to improve the site and keep it secure;
• with your consent — to send marketing messages.

We do not sell personal data. Sharing is possible only:

• with a courier or delivery service — the details needed to deliver the order;
• with a certified payment provider — to process an online transaction;
• with service providers (for example, hosting) who act on our instructions and under confidentiality;
• with competent authorities — where the law requires it.

The site uses cookies to store the session, the cart, and the language preference. You can turn cookies off in your browser settings, though some features may then stop working.

Order and contact details are kept for as long as needed for legal and commercial purposes, and are then deleted or anonymised.

We use technical and organisational measures to protect data. However, transmission over the internet cannot be fully secure — by sending data you accept that security risk.

Under applicable law, you may:

• ask for information about the data we hold about you;
• ask us to correct inaccurate data;
• ask us to delete data (the “right to be forgotten”), within the limits allowed by law;
• refuse marketing messages or withdraw your consent.

To make a request, contact us: +995 599 224 407 or info@winestoreorbeliani.ge.

This policy may be updated from time to time. A new version takes effect as soon as it is published on the site. We recommend that you review this page periodically.

For questions about privacy, contact us:

Wine Store Orbeliani
Tbilisi, 16 Anton Purtseladze Street (Orbeliani Square)
+995 599 224 407 · info@winestoreorbeliani.ge